Returns and refunds
REFUND POLICY
We want you to be happy with your purchase! We hope you love what you ordered, but all sales are NON-REFUNDABLE AND CANNOT BE RETURNED. Exchanges (if applicable) We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@cremasse.shop Shipping and handling fees are NON-REFUNDABLE. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $50 you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. If you need to exchange it for the same item, send us an email at info@cremasse.shop